Introduction
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help.
Returns Policy
Orders may be returned within 30 days of the date of delivery for refund, store credit or exchange.
When returning items please include just the item.
Returns will be processed within 14 days.
Shipping Costs
You are responsible for shipping costs for all returns.
Exceptions
The following items do not qualify for returns: underwear that been worn or tried on and packaging that has been opened.
Contact Us
If you have any questions, please contact customer service.
Email us at: hello@franklees.co.za
All returns must be shipped to the following address:
Franklees
Attention: Customer Service
Monta Att: Franklees
Märkische Straße 10, 47809 Krefeld
Germany